"Cross Impact recently led a workshop for my team focused on becoming the CEO of the Program - leading with accountability, transparency, and a relentless focus on outcomes. What made the session especially impactful was the blend of mindset + craft (aka pragmatic experience) which allowed Betsy to anchor the work in real delivery discipline while pushing the team to elevate from tactical execution to strategic ownership. The session landed exactly where we needed it, and the feedback from the team has been incredibly strong. Thank you Betsy ❤️❤️❤️"

"Meri is a supportive coach and instrumental in helping me address specific, complicated work-related problems. Would definitely recommend her and Cross Impact Coaching services!"

“Working with Cross Impact Coaching has been refreshing and fantastic. They’re easy to partner with, quickly grasp our key objectives, and help us think strategically, both near term and long term. I love how they combine group facilitation with individual 1:1 coaching. Their practical approach, understanding of our goals and challenges, and outside perspective have been invaluable.”

"Working with Cross Impact Coaching has been transformative for our leadership team. They’ve helped us break down silos, build trust, and create a shared vision for where we’re headed. Their 1:1 coaching blends empathy, accountability, and real-world business insight. It's not theory, it’s practical change you can see and feel in how our leaders show up every day."

“The 1:1 coaching gave each of us the confidence and comfort to have meaningful, open conversations. Through the planning sessions, our team became more focused, aligned, and united. Personally, the experience helped me step into a bigger leadership role.”

"CIC brought a level of trust, candor, and accountability that we’d never experienced before. They helped us see our blind spots, tackle tough conversations, and focus on what truly matters. We’re more aligned, more confident, and leading with greater purpose because of them.”

“Cross Impact Coaching has made a lasting impact on our leadership team. The leaders they’ve coached have stepped confidently into bigger roles and sustained their growth over time. Their development work continues to influence how we lead and operate across the organization.”

“Cross Impact Coaching helped our team increase trust and candor at every level — from senior leaders to EVPs. They guided us through tough conversations, introduced tools that created powerful ‘aha’ moments, and helped us remove the baggage holding us back. Betsy and her team are adaptable, collaborative, and genuinely invested in helping us move forward.”

“This coaching experience helped me become a more transparent and authentic leader. Showing vulnerability wasn’t something I did before, but it’s made me far more effective. The 360 process provided deep perspective on how I could grow, and it helped our senior leadership team build trust and tackle our biggest challenges head-on.”

“Our engagement with Cross Impact Coaching helped us grow as individual leaders and as a unified leadership team. We strengthened accountability, built trust, and navigated issues that could have easily derailed us. Betsy and her team kept us focused, grounded, and cohesive through it all.”

“Betsy was an incredible coach — easy to talk to, but unafraid to challenge me when needed. Her thoughtful discussions and exercises helped me become a more confident and effective communicator with my customers.”

“The 360 leadership impact assessment was emotionally challenging, but also one of the most valuable exercises I’ve ever done as a leader. It gave me clear perspective on how to grow. Meri is a fantastic coach, she guides and challenges with care, never dictating. Her coaching kept me focused and accountable to my goals.”

“Our engagement helped us grow as individual leaders, strengthen accountability for team results, establish a framework to build our leadership team's trust and conflict avoidance challenges, and navigate some turbulent issues that could have derailed us. Betsy and her team helped keep us focused and cohesive as leaders.”

“Betsy has an amazing ability to listen and provide feedback that is spot-on, providing valuable perspective. As a result, we've become more predictable, have improved quality, and created an environment in which a diverse group of individuals understand the unique value each brings to the team.”

“Betsy has an innate ability to quickly connect with everyone and create an air of safety, such that real issues can be addressed and develop a realistic action plan to support us in meeting our departmental and organizational goals."

“Betsy expertly guides conversations and pushes people out of their comfort zones without making you feel talked down to, as is the case with many consultancies I have encountered. I never feel as though I am dealing with smoke and mirrors, and the impacts that she has brought are immediate and lasting.”

“We spent the past 3 years working with Betsy and her team of coaches. We were continuously challenged and supported to have the tough conversations, look deeper into the root cause of our organizations’ blockers, and how to successfully deliver in a highly complex environment.”

“Cross Impact is insightful, enthusiastic, relational, leadership development, partnership, and trustworthy.”